![]() ![]() I also found that there were things I could not do with runbook activities, so I resorted to PowerShell scripts. ![]() I incorporated the overall idea into my framework but had to tweak it to my client’s needs. I searched the internet for some starting points and really only found one article that helped me at all and it was about cloning current users. Initiate and track all the above from a System Center Service Manager (SCSM) Service Request (SR) in the SharePoint portal.create the user’s Home Drive on the local file server with proper permissions.move the user account to the proper AD OU based on office location.specify the mailbox Address Book Policy.the ability to copy a current user account.Sounded pretty simple since it’s a built-in Orchestrator task however, after a meeting with the Admin, I found out he not only wanted an account created, but also: I had a deliverable at a client once to create an Orchestrator runbook to provision new users in AD.
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